Integrating CBR Functionality into a KM System: The TO_KNOW Approach
نویسنده
چکیده
Knowledge-Management (KM)-systems integrate multiple technologies with the purpose of supporting users who have "knowledge-related" problems. Case-Based Reasoning (CBR)-technology is well known for improving problem solutions. Combining both concepts the project "TO_KNOW" has the goal to design a CBR-component that is adaptable to typical KM-Systems. The basic idea is to take into account user-queries as (intermediate) problem-solutions for getting the needed information from the KM-System's discovery services. This paper describes an architecture to integrate CBR-functionality into a KM-system. We list different scenarios, their potential for synergetic effects, and a set of interfaces and functionalities reflecting the different possibilities of integration.
منابع مشابه
An Architecture for integrating CBR components into KM Systems
Knowledge-Management (KM)-systems integrate multiple technologies with the purpose of supporting users who have "knowledgerelated" problems. Case-Based Reasoning (CBR)-technology is well known for improving problem solutions. Combining both concepts the project "TO_KNOW" has the goal to design a CBR-component that is adaptable to typical KM-Systems. The basic idea is to take into account user-q...
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